Shipping policy

Each Flying Kimono piece is thoughtfully made and carefully prepared before it begins its journey to you. We ship worldwide from India and do our best to ensure your order arrives safely and on time.

Processing Time

  • Orders are processed within 1–3 business days

  • You’ll receive a confirmation email once your order has shipped

Shipping Destinations & Delivery Times

We ship worldwide. Estimated delivery times (after dispatch):

  • Within India: 3-5 business days - Free shipping on all orders

  • International: 10-15 business days

Delivery times may vary depending on destination, customs clearance, and local postal services.

Please note that once an order reaches the destination country, delivery is handled by local postal or courier services. Flying Kimono cannot be held responsible for delays, handling issues, or delivery failures caused by local mail services.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location

  • Any applicable customs duties, taxes, or import fees are the responsibility of the customer

Customs & Duties

For international orders:

  • Customs policies vary by country

  • Flying Kimono is not responsible for delays caused by customs processing

  • Any customs duties or taxes charged by your country are not included in the item price or shipping cost

Tracking

  • Once your order ships, you’ll receive a tracking number by email

  • Please note that tracking updates may take 24–48 hours to appear

Delays

While we do our best to meet estimated delivery times, delays can occasionally occur due to:

  • Customs inspections

  • Weather conditions

  • Local courier or postal service issues

We appreciate your patience and understanding.

Incorrect Address

Please make sure your shipping address is complete and accurate at checkout. Flying Kimono cannot be responsible for orders delayed or lost due to incorrect or incomplete addresses.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost:

We’ll do our best to assist you.

Thank you for supporting handmade, ethically crafted fashion and conscious production.